Ace of Spades
records

FAQ

Information and Answers to Frequently Asked Questions

Q. What is Ace of Spades Records?

A. Ace of Spades Records is a digital music store with a local twist. We aim to bring you the highest quality, full-album downloads, at great prices, from the most talented independent artists. Best of all, our Upcoming Shows page makes it easy for you to find and preview live performances coming to your neigborhood. Great bands, playing right there in front of you.


Q. What is the format and sound quality of the music purchased from Ace of Spades Records?

A. All of the music purchased from Ace of Spades Records is in the highly popular and universal Mp3 format. This means our music will be compatible with virtually all music management software, as well as most Mp3 playing devices, including the iPod. Each track is encoded at 192 kbps VBR (Variable Bit Rate) ensuring the highest quality of sound for enhanced listening pleasure.


Q. Is it necessary to sign-up for a membership or install any special software to preview or buy music?

A. At Ace of Spades Records, we appreciate those who show up only to browse. Open to any and all, no membership or subscription is required to preview or buy. Full album and E.P. downloads are purchased as you wish directly from this site, so no special software is required.


Q. I've made a selection. How do I go about purchasing and downloading my CD?

A. By clicking the "Buy Now" button, you will have the option of using a credit card or your PayPal account to complete your purchase. Once your payment has been confirmed, you will have the option of downloading your music right away. You will also receive an e-mail confirmation containing a downlink which will allow you to download your purchase as frequently as you wish for up to 48 hours, after which time the link will expire.


Q. Will my payment information be secure?

A. At Ace of Spades Records, we take seriously the privacy of our customers. We use PayPal, the most reliable online payment processor, for all transactions, to ensure the maximum security of your payment information.